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Fundamentals of Organizational Communication: Knowledge, Sensitivity, Skills, Values, by Pamela Shockley-Zalabak
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Presents the concepts of organizational communication within a unique competency-based approach that incorporates personal knowledge, interpersonal sensitivity, communications skills, & ethical values. Presents comprehensive coverage of major issues in organizational communication. DLC: Communication in organizations.
- Sales Rank: #4647104 in Books
- Published on: 1998-11
- Original language: English
- Dimensions: 9.75" h x 7.75" w x 1.00" l, 1.10 pounds
- Binding: Hardcover
- 498 pages
From the Back Cover
Fundamentals of Organizational Communication: Knowledge, Sensitivity, Skills, Values Seventh Edition
Pamela S. Shockley-Zalabak, University of Colorado
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Fundamentals of Organizational Communication presents organizational communication concepts within a unique competency-based approach that incorporates personal knowledge, interpersonal sensitivity, communication skills, and ethical values. Blending theory, analysis, and practice, this seventh edition provides an extensive introduction to major organizational communication issues, theories, and skills, enabling students to immediately apply the concepts presented.
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Features of Fundamentals of Organizational Communication, 7/e:
- Provides comprehensive coverage of major issues–including organizational conflict, globalization, leadership, values, change, diversity, technology, and ethical behavior– offering students the most thorough introduction to the current field of organizational communication.
- Emphasizes globalization and communications technologies throughout the text and identifies how these major changes impact organizational life to help prepare students for the modern workplace.
- Highlights feminist organizational perspectives and includes new discussions of destructive communication behaviors, workplace friendships, courage, ethics, and responsibility, so students gain an understanding of the skills and values needed for successfully negotiating issues often encountered within organizations.
- Introduces new concepts of organizational change, including the appreciative inquiry process, which identifies how strengths rather than weaknesses or problems can be used to move an organization forward.
- Offers students career information and insights into planning for potential employment opportunities.
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Praise forFundamentals of Organizational Communication
“The information presented in this book is timely, appropriate, and highlights the core ideas of organizational communication. In short, the Shockley-Zalabak book does a fantastic job of addressing the objectives of my course, more so than any other organizational communication text I’ve reviewed.”
–Adam Earnheardt, Youngstown State University
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“So many organizational communication text books focus extensively on the theoretical aspects of the subject matter.�This text provides students with clear examples and information about the applicability of the subject matter and demonstrates how the content of the course may have direct relevance to their future careers.”
–Christine L. North, Ohio Northern University
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Most helpful customer reviews
3 of 4 people found the following review helpful.
The Importance of Effective Organizational Communications
By Qween
This was a textbook for me. There are quite a few good approaches listed on how to resist, and confront conflict in the workplace. This book also offers some effective pointers for supervisors, managers, and other leaders of organizational communication. How do we shut down rumors? What kind of relationships are most effective between supervisors and their charges? I will use it as a reference book for creating sound communication training for classroom environments. [[ASIN:0205545955 Fundamentals of Organizational Communication: Knowledge, Sensitivity, Skills, Values (7th Edition)])
0 of 0 people found the following review helpful.
Four Stars
By marvisgmatthews
For my class
5 of 6 people found the following review helpful.
Displeased
By Stacey Bean
Unlike the book, I will get to the point. This was a terrible book that was very difficult to read or gain any information from. For a communication book, it felt like you had to interperet the author's writting to get much information from it. The examples we just 'ok' and not much of a help to the reader. I am honestly displeased after finishing this book.
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